The Star Brisbane Rewards and Online Bonuses - Points and Tiers

The Star Brisbane Rewards and Online Bonuses

Queen's Wharf runs its own loyalty programme for guests using the physical precinct (hotels, restaurants, spa and the gaming floor). The online platforms targeting Australian players operate their own bonus structures with welcome packages and tiered cashback.

The Star Club Brisbane

It is a free programme covering three properties (Queen's Wharf Brisbane, The Star Gold Coast and The Star Sydney). Points earned at any venue count toward your tier across all three locations.

All about the casino

Tiers and What Each One Gets You

Membership runs across five tiers:

• Bronze: base entry level for all new members. Ten percent discount across restaurants, bars, hotels and spa. Standard access to the gaming floor.
• Silver: from 100 Tier Points. Six complimentary non-alcoholic drinks per day from vending machines on the gaming floor. Access to Star Gifts rewards catalogue.
• Gold: from 1,500 Tier Points. Casino Dollars multiplier of x1.25. Unlimited complimentary drinks from the gaming floor. Access to the Oasis private gaming room.
• Platinum: Casino Dollars multiplier increases to x1.5. Complimentary valet parking, priority access, free Wi-Fi included as standard.
• Diamond: highest publicly listed tier. Access to the Sovereign private room, VIP host, Comp Dollars and personalised invitations to closed events.

Discounts on dining and accommodation scale up to 30% at higher tiers. The guest limit for loyalty discounts at restaurants is four people including the member.

Earning Points and Casino Dollars

The Star Club membership earns points through two currencies running in parallel.

• Tier Points: determine your membership level. Every A$1 cycled through slot machines earns 1 Tier Point. Dining, accommodation and spa spending also contributes.
• Casino Dollars: spendable currency across any venue in the precinct. Earned on gaming, hotel stays, restaurant bills and spa visits. Redeemable at any outlet within the complex.

Current Promotions on the Floor

The Star Brisbane promotions rotate regularly. The active campaigns at time of writing include:

• 1-in-3 Chance to Win: runs October to December 2025. Prize pool of A$600,000. Scan your membership card at the Member Zone daily for a one-in-three chance at Casino Dollars or food and beverage vouchers.
• Wednesday draws: A$10,000 prize pool, weekly, open to active members.
• Random floor prizes: A$30,000 distributed to players at slots and tables during designated hours. No entry required - active play qualifies automatically.
• New member welcome pack: valued at over A$325. Includes immediate point crediting, dining discounts, bar vouchers and hotel offers.

Star Gifts

Star Gifts opens at Silver tier and above. Points convert to physical products, gift cards, experience packages or Casino Dollars. Gifts carry a 12-month validity period from the date they are credited.

The Star Brisbane Bonus Programme

The online platform runs a four-stage welcome package on first deposits, followed by the loyalty system for ongoing play. Wagering requirements and bonus caps apply to every stage.

Four-Deposit Package

The bonus structure differs from the online platform, which operates its own welcome offer called Welcome Shores.

Each stage carries a 10-day window to complete wagering from activation. Maximum payout from any bonus amount is x8 of the credited sum. Free spins run on Sweet Bonanza and expire after five days.

Eight-Level Loyalty System

Casino Brisbane loyalty programme runs eight tiers from Quartz through to Diamond. Every A$10 wagered on slots earns 1 XP and 1 Reef Point. Reef Points convert to bonus funds and free spins through the Rewards Store.

• Quartz (levels 1-5): standard access, A$5,000 daily withdrawal limit
• Garnet (levels 6-14): 3% weekly cashback, limit increases to A$8,000
• Aquamarine (levels 15-30): 5% weekly, 1% monthly cashback, A$12,000 daily limit
• Topaz (levels 31-54): 7% weekly, 2% monthly, A$18,000 daily limit
• Amethyst (levels 55-89): 8% weekly, 2% monthly, A$25,000 daily limit
• Emerald (levels 90-139): 10% weekly, 3% monthly, A$40,000 daily limit
• Ruby (levels 140-239): 12% weekly, 4% monthly, A$75,000 daily limit
• Diamond (levels 240-300): 15% weekly, 5% monthly, no withdrawal limit

Cashback calculates against net losses for the period and credits with x5 wagering. Birthday gifts credit five days before and remain available for five days after - exact value depends on current tier and 30-day activity.

Land-Based vs Online Rewards

Before You Go

If you're joining The Star Club membership at the door, ask staff to activate your welcome pack before you start playing (points from your first session count toward it). For the online platform, complete the first deposit bonus before moving to the second stage. Activating all four without finishing stage one first locks you out of the full welcome value.